Terms of Service

Last updated: May 31, 2026

1. Acceptance of Terms

Welcome to NextChare. By accessing or using our platform, you agree to be bound by these Terms of Service. If you do not agree, please do not use NextChare.

NextChare is a marketplace that connects independent beauty professionals ("Stylists") and shop owners ("Shops") with clients seeking hair, barber, and braiding services ("Clients"). We do not directly provide beauty services.

2. Eligibility

You must be at least 18 years old to use NextChare. By creating an account, you represent that you meet this requirement and that all information you provide is accurate and complete.

Stylists must hold all required licenses, certifications, and insurance for the services they offer in their jurisdiction. Shops must have proper business licenses and comply with all local regulations.

3. Account Types

  • Clients can browse stylists, book appointments, manage bookings, and use safety features.
  • Stylists can create a profile, set availability, accept bookings, and offer services at client locations or their own workspace.
  • Shop Owners can list chairs for rent, manage chair rentals, and handle shop-related bookings.

4. Booking and Cancellations

Clients may book appointments through the NextChare platform. Once a Stylist accepts a booking request, a binding appointment is created between the Client and the Stylist.

Cancellations must be made at least 24 hours before the scheduled appointment time to avoid cancellation fees, unless otherwise agreed between the parties. Repeated late cancellations or no-shows may result in account restrictions.

5. Payments

NextChare facilitates payments between Clients and Stylists. All payment processing is handled securely through our payment partners. Stylists and Shops receive payouts according to the schedule disclosed in their dashboard.

NextChare charges a platform fee on each transaction. Current fee rates are displayed in your account settings. By using the platform, you agree to these fees.

6. Provider Verification

Stylists and Shops may be required to submit verification documents, including government-issued identification, professional licenses, and proof of insurance. NextChare reviews these documents to help build trust on the platform.

Submitting fraudulent documents or misrepresenting your credentials will result in immediate account termination and may be reported to authorities.

7. Safety Features

NextChare includes safety features such as SOS alerts and appointment check-ins. These tools are provided as a supplementary safety measure and do not replace emergency services. In an emergency, always call 911 or your local emergency number first.

Users agree to use safety features responsibly. False or malicious use of SOS alerts or safety reporting may result in account suspension.

8. Prohibited Conduct

You may not use NextChare to:

  • Provide or solicit illegal services.
  • Harass, threaten, or discriminate against any user.
  • Share false, misleading, or fraudulent information.
  • Circumvent platform fees by arranging off-platform payments.
  • Upload content that infringes intellectual property rights.
  • Attempt to hack, scrape, or disrupt the platform.

9. Content and Reviews

Users may post reviews, photos, and other content. You retain ownership of your content but grant NextChare a license to display it on the platform. We may remove content that violates these terms or is otherwise objectionable.

Reviews must be honest and based on genuine experiences. Fake reviews, paid reviews, or reviews intended to defame competitors are prohibited.

10. Disclaimers and Liability

NextChare is a platform connecting independent service providers with clients. We do not endorse, guarantee, or supervise the quality of services provided by Stylists or Shops.

To the maximum extent permitted by law, NextChare is not liable for any damages arising from services rendered, missed appointments, or interactions between users. Disputes between Clients and Stylists should be resolved directly between the parties.

11. Termination

You may delete your account at any time through your profile settings. NextChare reserves the right to suspend or terminate accounts that violate these terms or for any other legitimate business reason.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or in-app notice. Continued use of the platform after changes constitutes acceptance.

13. Contact Us

If you have questions about these Terms, please contact us at support@openchair.app.